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Management Information |
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Management Information
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Creativity and Innovation Management: Generating Better Ideas Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are other useful definitions for both, for example, creativity can be measured according to the number of ideas produced, the diversity of those ideas and the novelty of those ideas. How to Save Money on Training 1) Use a live instructor. Adults learn best by doing, practicing, and experiencing. Managing People - No More Mr Tough Guy I believe the media and our culture sends the wrong messages about how to manage people and this makes it difficult for Business Owners and Managers.We've all heard the old cliché "nice guys don't finish first" and that has a huge impact on how managers deal with their people. The Truth About Performance Reviews Now that it is January, many of you are putting together, or have just finished putting together your annual Performance Appraisals for your staff. Feedback on performance is certainly one of the most critical aspects of personnel development and one that deserves to be taken very seriously. Preventative Maintenance of Company Delivery Vehicles If you have company delivery vehicles at your small or medium sized business you should have a preventative maintenance schedule and procedures for employees who are drivers of these vehicles. When discussing preventative maintenance over the years with business owners the first thing which comes to mind is 'Oil change' and usually the business owner who is on the hook for the loans on these vehicles is more than aware of that fact. Steps to Build ISO 9001 Compliant Program Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. Agendas Make Meetings Productive Having an agenda template that works well for you, week in, week out, creates a consistency which gets your people bought into the process. Delivering an efficiency and effectiveness which makes the most of the valuable time you have together. What to do When You receive a Bad Check As a small business operator, personal checks may be one method to receive payment for your goods or services. As a way to receive payment, a personal check is actually better than credit cards because the fees are less and there can be no charge back. Employee Orientation: The 90 Day Difference Why do some new managers succeed while others fail? It all depends on the first three months - the critical time when the new hire is learning the ropes. The new manager's boss plays a vital role in the orientation process. Vampire Meetings and How To Slay Them Meetings can be like mythical vampires - sucking the life out of intelligent and creative people. And sucking the funds out of businesses. How to Say No Rejection hurts. No one likes to give it or to receive it. Take Your Firm to the Next Level So you did such a good job in 2003 at bringing in new clients to your firm that you're swamped with business, your firm is large and growing, and all parts of your marketing system are in place and running smoothly? Congratulations - you're off to a great start for 2004!If you can confidently answer "yes!" to the following metrics, then you're ready to take your practice to the next level (and if your answer is "no," get back to basics at http://www.turningpointemarketing. Problem-Solving Success Tip: Use Your Time for Problems that are Truly Important Use your time for problems that are truly important.Hard as it may be to walk away once you're aware of it, just because a problem is there doesn't mean you have to solve it. ISO 9001 What Records Does My Business Need To Keep? Which documents must I keep for ISO 9001?In addition to the legislative requirement for your business to keep certain records ISO 9001 2000 requires your business to retain other records to demonstrate compliance with its various clauses.From an ISO 9001 2000 viewpoint records are documents generated whilst operating your Quality Management System. Develop Your Managers and Keep Your Staff Following on from the last edition of The Organised Times where we spoke about developing the people in your business, this week we're focussing on the importance of the continual development of your managers.Leadership comes from the top down. Whatever it Takes! I have a sign on my office door. 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