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Management Information
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Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing The concept of knowledge management or knowledge sharing makes intellectual sense to the leadership teams in most organisations. Why wouldn't we want to learn from our successes and failures, and translate that learning into value?However, there is often a gap between the conceptual understanding, and their own behaviours as leaders - and that can be a problem? How do you engage leaders both intellectually and emotionally, in a way which will make a difference to their day-to-day behaviours? It requires more than a set of competency frameworks!The examples below are taken from the bestselling fieldbook "Learning to Fly ? Practical knowledge management from leading and learning organisations", written by Chris Collison and Geoff Parcell. Tales From the Corporate Frontlines:The Importance of a Competitive Wage and Benefit Package This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that needed to attract new employees and discovered how a competitive wage and benefits package was integral to this process. Building Shareholder Value Through Your People Increasing shareholder value is the most important driver for organisations in the modern business world. Shareholder value is built through growing profit and building confidence in the organisation, which moves share prices upwards. Creating Advisory Boards There is no substitute for soliciting the opinions of the executive team, the people who will be most affected by change or its absence. However, often the answers to complicated questions don't lie within those most affected. Gossip And Rumors And Hearsay, Oh Why? In the Wizard of Oz, it was "Lions and tigers and bears, oh my!" Many organizations today are singing a slightly different tune: "Gossip and rumors and hearsay, oh why?"It is estimated that gossip and rumors within a company can cut productivity by as much as 50%. Of course this translates to lower profits and can negatively impact the company in the long-term. The Four Key Steps In Hiring And Keeping Top People "When you hire the best, the rest is easy!" We have heard this phrase many times, but how do we put this concept into action? We know that hiring the best people is vital to the success of your business, especially for fast growing businesses. And certainly, your customers have high service expectations. How Bad Communication Can Hold You Back and How to Break Free of It The reason jobs are often not done right and employees are fired is because of lack of skill. Right? Wrong! Poor communication and ineffective human relations are the major causes. Creativity and Innovation Management - Core Competencies and Competitive Advantage Following is a brief definition of core competencies and competitive advantage and their fit with creativity and innovation management.Core Competence:A core competence is one which critically underpins the organisation's competitive advantage. Knowledge Management - Lessons Learned and How To Identify Them Many organisations use the term "lessons learned" to describe the way in which they avoid repeating mistakes, or ensure that they build on past successes, yet a lesson can only be applied if it has been successfully identified, and captured first. Even in "learning organisations" who profess to be good at knowledge management and knowledge sharing, the process for identifying lessons learned can lacks rigour or depth. Leaders Versus Cheerleaders Everyone wants to describe themselves as a leader. Everyday, new books on leadership come out on the market. Outsourcing Problem Analysis As an HR professional, you have responsibilities in several broad areas that have a significant impact on your company's bottom line, directly contributing to the corporate return on investment. The outsourcing choices you make are critical decision points that affect both your employer and the HR community at large. Do You Really Care What People Think? You had better care! Because what people think usually leads to predictable behaviors that can really affect your business, non-profit or association for better or worse.Look at your employees. Character: Is It Necessary In Leadership? (Part Two) In the first part of this two part article, I talked about the importance of character in leadership. After all, the best leadership involves the people bonding with the leader in deep, human, emotional ways. On The Job Training is Something You Canâ??t Afford to Skip Trained employees are more productive employees; thereâ??s no doubt about that. Whether youâ??re your only employee or whether youâ??ve got a growing staff, put OJT (on the job training) at the top of your To-Do list. 10 Resolutions For The New Year!! Each year many people create a list of resolutions designed to help them improve their lives. As Business Leaders, we also need to take a look at our business lives and find ways to improve ourselves. Retaining An Expert -- What Every Business Owner Needs To Know As an entrepreneur, hiring an expert can be one of the most efficient ways to turbo-charge your business. However, thousands of consultants flood the Information Highway, and each one promises to positively impact your bottom line. ISO 9001 Okay Now You Have It How Do You Market It? Marketing ISO 9001 2000.Lately we've been seeing a lot of press releases from wineries and suppliers touting their ISO certifications. Creativity and Innovation Management: The Creative State Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Oasis in a Cash Flow Desert - Four Resources That Increase Small Business Capital Streams For small business owners, an enthusiastic vision for smooth, steady growth can become nothing more than a mirage once company cash flow problems begin to heat up. Most will struggle with the timing of payment from clients or customers at some point, all while attempting to pay their own bills in a timely fashion. Giving a Good Appraisal Interview Although this performance discussion is an opportunity for you to discuss your employee's work during a given period of time, it is also, and importantly, a time for you and your employee to check perceptions and reach mutual understandings and agreements about the purposes and priorities of their jobs. This discussion can positively influence your mutual working relationship.
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