| |
| |
|
Management Information |
|
|
|
Bosses Are Out - Managers As Coaches Are In
There is a new trend taking hold in business today which translates into amazing productivity, results, and a happier workforce. It's easy, positive, and some say transformative; best of all, it's something you and every other individual charged with the responsibility for getting results through others can learn to do. It is?coaching people instead of managing them. Coaching is a skill, style, and way of being which emanates from the root value of caring for one's self and others. Wouldn't you agree - you are more centered, motivated, and productive in an environment where you know others sincerely care about your growth and development, not just what you can do for them? If you're ready for more success and break-through results, commit to mastering some of a coach's skills and characteristics: 1. Create a co-active partnership with employees. There is no room for a hierarchy here. View employees as equals, embrace diversity, and utilize dialogue and inquiry, which tap the knowledge of each individual, to develop strategies/solutions. You will find employees are motivated to contribute because they have ownership in the solution and an opportunity to express their unique gifts, talents, and passions. 2. Be a guide. Share your knowledge experience, ideas and wisdom to support employees in moving forward personally and professionally. Understand that what worked for you may or may not be right for another, and only what resonates as meaningful or insightful will be absorbed and applied. 3. Use positive language. Words have the power to change your life and change your mood in a flash - no kidding. Just listen to the words people use in the next couple of days, notice what is being said on TV, radio, conversations around you, and what you say. Explore the quality of your words and the energy behind them. Are they positive and expanding or negative and contracting? Understand the power of language and use words that are affirmative and compassionate. 4. Listen. When was the last time you were really heard and felt safe enough to say it all? Give your full attention to each employee. No multi-tasking, judging, rushing to fill the pause or presupposing an outcome allowed. Use your intuition and all your other senses to hear the words and tone of what the employee is and is not saying. 5. Be honest and caring in your communications. Don't step over anything. Look for achievements to compliment and keep employees advised of pertinent organizational information and expectations?they need this to effectively do their jobs. Remember, employees can't change what they don't know - share performance improvement feedback in a humane and constructive way as soon as possible. 6. Model life long learning and encourage self-development in others. You likely want more success, money, balance, happiness, etc. Chances are your employees do too. Support each in their individual quest to continually learn and grow to be their best. 7. Build a strong personal foundation. Be sure the infrastructure supporting your own life is strong and healthy. Take care of any unfinished business from the past and don't waste energy worrying about the future, it may never come to pass. Live fully in the present, surround yourself with a loving family, a community of friends, get your financial and protective reserves in place, and make time for fun and self-care. Imagine yourself as the catalyst, your team as the source, and your company as the benefactor of greater productivity, improved working relationships, better-quality customer service, and higher levels of employee satisfaction and retention?learn to be a coach in the workplace. Pam N. Woods is co-author of a bestselling book, Create the Business Breakthrough You Want: Secrets and Strategies from the World's Greatest Mentors; endorsed by Ken Blanchard and Dr. Stephen Covey. She is a Coach U graduate and President of Smart WorkLife Solutions, a coaching and consulting company devoted to co-creating customized solutions to fit clients business and personal organizing needs. Prior to founding her own firm she had a successful 20+ year career as an insurance executive and Vice President of Human Resources. For more free how-to articles and advice, or to contact Woods, visit http://www.worklifecoach.com. Copyright 2002 - Pam Woods
MORE RESOURCES:
Google News |
|
|
|
RELATED ARTICLES
Project Management, A Forgotten Perspective Effective project managers know how to get the job done, and get it done right. Success comes not only from wise selection of the team members and utilization of the best project management software tools; effective managers know how to lead, and how to encourage project team members to do their best. Problem-Solving Success Tip: Whatever You Do, Do It on Purpose Decision-making shows up throughout the problem-solving process. The decisions may be difficult or unpopular, so it's very tempting to ignore some of them. Think it Over You can't solve a problem with the same thinking that created it. Albert Einstein Every decision is a deliberate act. Making Your Workers Your Partners There is an inherent conflict between owners and managers of companies. The former want, for instance, to minimize costs - the latter to draw huge salaries as long as they are in power (who knows what will transpire tomorrow). A Tricky Supervision Challenge Many managers believe that treating their team members as responsible adults will assure excellent results. The truth is that while this usually is effective, some people need much firmer limits than others to perform their jobs. Online Business Peace of Mind Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our offline counterparts, we must worry about hackers, credit-card fraud, loss of data, virus attacks, websites going down and more. Innovation Management - smart people dont necessarily produce great ideas Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Maximizing Sales through the Ultimate Tracking Software Every small to mid-sized business owner would love to know how to effectively keep a pulse on their marketing and customer service efforts. The common barrier that all companies run into is how to cost effectively measure and control this process. Transparency: A Key To Your Effectiveness Last month I talked about the Skilled Facilitator principle of being curious. This month I want to talk about the complementary principle transparency. A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy As a leader, you'll inevitably be faced with people wanting to leave your team or organization. Dealing with the challenge is critical for your leadership success. Top 5 Services Your Company's Accounting Department Should Outsource Accounting is one area which every company has to maintain but mostly not part of their core business. It is also one of the areas that keep changing every year and the company has to aggressively keep up with the changes in the tax code. Its All About The Customers, Baby If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place.Sure you want to earn a decent income for yourself, but you also want to provide a useful service don't you?That second reason should take precedence over the first. OJT - On The Job Training IntroductionManagers have two powerful ways of improving the performance and productivity of their subordinates, which are counseling and on the job training.Counseling is the process of helping a subordinate define and resolve personal problems that effect performance or in order to develop a good attitude to work. How to Attract and Retain the Right People If you're one of the many executives struggling with finding and keeping the right people to propel your business forward, you'll find these insights helpful.If you're frustrated by trying to motivate people, work instead to develop a company where people are self-motivated - where they do things because they want to. Can What Someone Does Off-hours Affect Your Business? Q: How much do I have to worry about what people who are part of my far-flung "virtual" corporation do when they're not working directly for me? I can't share too many details because the situation is touchy, as you might expect, but basically I have someone working for me as a writer, contributing material for my blog, and I have been hearing that he's writing some pretty far out, offensive material on other sites. Do I need to worry about it?A: This is a difficult situation, no question, and one that comes up more and more as we've moved away from employee-as-chattel-for-life and towards plug-and- play cogs in all the machines of the modern economy. Telephone Techniques: Boost Your Productivity With Effective Phoning One of the things that most impacts people's productivity is not being able to focus on completing one task at a time - we are so overloaded with tasks and interruptions that it requires great discipline to avoid spending the entire day responding to other people's agendas. Telephone calls, both making and receiving them, are one of the greatest disruptions to the flow of the day and to our ability to concentrate on the task at hand. Problem-Solving Success Tip: Measure the Right Things. Measure the right things. It's not enough just to measure-you have to measure the right things. Preventative Maintenance of Company Delivery Vehicles If you have company delivery vehicles at your small or medium sized business you should have a preventative maintenance schedule and procedures for employees who are drivers of these vehicles. When discussing preventative maintenance over the years with business owners the first thing which comes to mind is 'Oil change' and usually the business owner who is on the hook for the loans on these vehicles is more than aware of that fact. Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive Lynn was tapped to head up the project team for a major company restructuring. She began her first team meeting by delegating steps and due dates to the various department heads. 50 Great Ways to Motivate and Not Break the Bank Quick, Easy, and Even Fun! 1. Smile, say "Hi! How are you doing today?"2.
|
| home | site map |
| © 2006 |
