| |
| |
|
Management Information |
|
|
|
How to Delegate Effectively
ACCOUNTABILITY: Delegation is not complete unless subordinates are held accountable for their work. They should be accountable to only one person-usually their immediate manager-and must understand what criteria will be used in judging their performance. They must also understand that unless the job is done successfully, they will be replaced. Though ultimate accountability cannot be transferred and does rest with the manager, managers must be willing to support the actions and decisions of those in whom they have placed their trust. They must stand behind the results-whether good or bad. DEFINING OBJECTIVES: Managers should write down all provisions discussed verbally, including the objectives of the assignment, the resources necessary to carry it out, the degree of authority being transferred (including access to funds), time limits involved, and when and how results are to be reported. Managers should also put in writing all expectations, priorities, foreseeable problems, and any other relevant information that can aid the subordinate. This written record not only increases clarity and avoids misunderstandings, but provides a useful record of the delegation. REVIEW RESULTS, NOT METHODS: Once a task is completed, the manager and employee should sit down together and evaluate the results-not the methods. When results do not measure up to expectations, managers must access the consequences. They must determine why the employee failed and then check to see whether he or she misunderstood objectives and standards. Additionally, fault may be determined to lie with a manager who failed to make himself or herself readily available for assistance, a sign of insufficient coaching. Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
MORE RESOURCES:
Google News |
|
|
|
RELATED ARTICLES
Ten Problem Solving Techniques Do you ever need to find some good ideas, or come up with a solution for a persistent problem? Learn some simple problem solving techniques, and start applying them. Choose a few of the methods below, and get in the habit of using them in your personal life and your business. The Fairness of Office Politics... Integrity and Political Motivation! I hear many complaints daily about the "unfairness" of politics in corporate America. Employees say that their managers "lie" or issue "personal attacks" against them. Sarbanes-Oxley and Section 404: Old Dog, New Teeth The failures we have seen in the quality and integrity of financial reporting in corporate America are clear evidence that something was awry. It is the responsibility of corporate boards, managements, public accounting firms and regulatory agencies to put confidence back into the financial statements issued by our society's most significant entities. HRM: Contributing to Well-being or Ill-being at Work? If you were to take the people out of an organisation you would be left with some stock and machinery that would be of little value, and possibly some property. It is the people that make an organisation function, so having the people functioning to the best of their ability must surely be best for an organisation. Seeking Help Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.The 5th C: Control IssuesWhen control is in the picture it is a lose/lose proposition. Its All About The Customers, Baby If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place.Sure you want to earn a decent income for yourself, but you also want to provide a useful service don't you?That second reason should take precedence over the first. Influencing Change - A Guide for Sellers, Coaches, and Supervisors When people or groups make a decision to purchase something, they go through the same decision cycle that an individual goes through to decide upon a personal change, or an employee goes through to change behaviors at a boss's insistence.Until now, our communication rules have assumed that when we kindly or persuasively offer others good information that could solve problems and achieve successful results, or coach them toward making a much-needed change, or even just pitch a product they sorely need, we can expect a positive reception. Do You Really Care What People Think? You had better care! Because what people think usually leads to predictable behaviors that can really affect your business, non-profit or association for better or worse.Look at your employees. Compensation and Six Sigma Black Belts One of the more ambiguous elements of a Six Sigma project is the level and type of compensation the organization should give to its Six Sigma leaders and team members. On the one hand, setting compensation is not an integral part of any stage of a Six Sigma project; on the other hand, compensation is an important instrument to build loyalty and a sense of accomplishment that is a crucial element to the organization's Six Sigma success. Get Down With OCP: Evaluating DBA Job Applicants in an OCP World Not long ago, weeding through DBA applicants with a tech interview was a straightforward process. You'd ask candidates 200 or so technical questions. Have You Fixed the Broken Window? Left alone it doesn't take long for a building with a single broken window to rapidly become a building with many broken windows. Fixing problems when they are small will prevent them from developing into larger problems. Manage Your Time - Save Your Business. If you work from home, chances are you already know that you're really pulling "double duty". You probably work on your business while doing the laundry, corralling the kids, or fixing dinner. Developing Your Management Style One thing a lot of us don't do in sales is take time out to analyse things.How are we doing it? Why are we doing it? Can we do it better?Taking time out to assess your management style is one of the most fundemental tasks a person can do. Understanding How Change Has Changed There seems to be an assumption that change is a single traumatic event that is thrust upon us and over which we have no control.In the recent past this was definitely true, in industry there would come a sudden realisation at the end of the financial year that unless we did something radical we were going to the wall. Is this A Good Time To Sell Your Body Shop Business? Have you ever asked yourself the question? "Is this a good time to sell my business?" That is a question every business owner asks himself, everytime he has a bad day. I once received e-mail from the editor of the Auto Body News, asking me that key question. Why Outsourcing Could Be The Best Thing You Do For Your Business While it's probably not true to say that the traditional 9-5 job is on its way out, it IS true that more and more businesses these days are starting to see the value of outsourcing the jobs they can't cover themselves. Things like copywriting, PR, programming - even secretarial and admin support - are being outsourced to freelancers working from home or running their own business. Think it Over You can't solve a problem with the same thinking that created it. Albert Einstein Every decision is a deliberate act. Are You Prepared for a Disaster? Yesterday I look at my calendar and saw that my newsletter was on my calendar for today. I wondered what I would write about. Business Innovation - Ignoring Content Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.
|
| home | site map |
| © 2006 |
