| |
| |
|
Management Information |
|
|
|
Smart Hiring: What Makes the Right Employee?
Good hires do not happen by accident or luck. In this economy, employers are finding a large pool of available workers. But finding the right employee for a position is still a challenge. Few managers, when asked, can describe "right." Others can't agree on what qualifies one to be qualified, at least in measurable terms. Before hiring some, ask yourself these four critical questions.
Are we looking for a person with great technical experience whom we then can train in our customer service process? Or are we looking for a person, with great customer service skills, whom we can train in our technology? Be crystal clear on what it takes to be successful in the position by looking at your top performers. What makes them top performers? People bring competencies to work just like a carpenter brings a toolbox. But not every carpenter is a craftsperson, even if he is carrying the very top-of-the-line tools. Using behavioral interviewing, assessments, or simulations can demonstrate the competency. Managers make a big mistake in assuming that everyone needs to be "10" in everything. The fact is that many superstars have just average competence, while many a failed employee had a lot of 10s but one fatal flaw. Don't lose out on a good hire because he doesn't walk on water. A candidate's personal style might indicate that an individual prefers to work alone, is highly competitive, prefers strict guidelines and compliance, is easily agitated by criticism, and is a skeptic. He may have the desire to lead but becoming competent will be a daunting task. Another is outgoing, enjoys working with people, exhibits a moderate level of assertiveness, is innovative, and tolerates stress well. This person's style certainly would make it easier to build rapport with and acceptance from direct reports and the management team. Marcia Zidle, the 'people smarts' coach, works with business leaders to quickly solve their people management headaches so they can concentrate on their #1 job - to grow and increase profits. She offers free help through Leadership Briefing, a weekly e-newsletter with practical tips on leadership style, employee motivation, recruitment and retention and relationship management. Subscribe by going to http://leadershiphooks.com and get the bonus report "61 Leadership Time Savers and Life Savers". Marcia is the author of the What Really Works Handbooks - resources for managers on the front line and the Power-by-the-Hour programs - fast, convenient, real life, affordable courses for leadership and staff development. She is available for media interviews, conference presentations and panel discussions on the hottest issues affecting the workplace today. Contact Marcia at 800-971-7619.
MORE RESOURCES:
Google News |
|
|
|
RELATED ARTICLES
Important Communication Tips For Managers The following tips will help you communicate more effectively with your employees:1. Let employees know that having feelings is okay. Workplace Violence - People are Dying Going to Work Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger. The Top 10 Things They Don't Teach You In Business School Here are 10 subjects that academia should be teaching their students in business school:1. Generate revenue for your companyWhat academia doesn't teach you is that the real purpose organizations hire you is to generate revenue. Creativity and Innovation Management: Specialisation or Generalisation? Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Dont Let Your Measurements Mislead You Don't Let Your Measurements Mislead You There aren't too many words that can strike as much fear and loathing into the hearts of your internal customers, and sometimes your own employees as the words "Operational Measurements". Operational Measurements often get a bad rap because of their misuse by well intended, but misinformed management. Business Fails When We Do Not Talk You may remember being told as a child, "Keep quiet!" "Children should be seen, not heard," and "You talk too much." You were a "good" kid if you kept quiet. Innovation Management - Rigorous data analysis Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs You can possibly teach a turkey to climb a tree - but it is a lot easier to hire a squirrel. Quality staffing means selecting the right people with the right skills for the right jobs and at the right time. Setting Direction Within an Organization FINDING DIRECTION: An organization can't succeed without direction. Direction means having clear goals and guidelines; set goals and guidelines for staff to follow. Process and Procedures Investments - How to Get Money Back In September 2004, President Bush signed the $146 billion tax cut bill restoring the recently expired business Research & Experimentation Tax Credit. The 18-month renewal of the research and experimentation tax credit, which expired June 30 2004, was the most expensive item with an expected $7. Making a Decision to Outsource: Driving Factors Most executives view offshore outsourcing most of all as a source of cost reducing. The greatest savings are expected to come from lower labor cost and reduced project timelines. Preparing For ISO 9001 2000 Registration The steps need to be taken to prepare an organization for ISO 9001 2000 registration:Whilst the following text is not exhaustive in its content it should give you a reasonable idea of what's involved in setting up an ISO 9001 2000 registration within an organization.First and most importantly you should either purchase a copy of the ISO 9001 2000 standard or read a copy at your local library. Creativity and Innovation Management: The Creative State Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Are You Using the Right Form of Energy? As we near the end of summer, here is a question I have for you, "Are you using the right form of energy to grow your business?" Are you having trouble growing your small business as fast as you want? Are you making all the right moves and still the business just inches forward? Read this article and see if you are using the right form of energy to grow your small business?Head EnergyMy consulting experiences have taught me there are two types of business energy. I call the first type "head energy". Small Business Outsourcing: An Introduction Outsourcing is the delegation of a business process to an external service provider. The service provider will then be responsible for the day-to-day running and maintenance of the delegated process. Problem Solving - Think Cleopatras Ass Picture the scene. Anthony pops down to the guardhouse, partly because he wants a break with the lads, but also because he has a problem. Keeping Meetings On Track We all have been in meetings with certain people who get our blood pressure to rise or just make us feel what a waste of time. Here are some of those people and hints on how you can maintain keep the meeting on track without coming across as a dictator or inept leader. Well-Defined Processes - How to Create Interested in learning how to reduce development time, save money and stay in control? Business professionals can learn how to create well-defined processes with the easy-to-manage Process Approach of Plan-Do-Check-Act.Real Tools for Real Business ProcessIn MBA courses, students come across a lot of buzzwords and the theories behind them. Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. Outsourcing Quiz: Cheap Vs. Good Someone can say, 'Why do you oppose this?' So I'd like to prevent such attacks and tell that this article is dedicated mainly to the issue if it's worth to look for the cheapest solution.Software and web development market is overwhelmed nowadays.
|
| home | site map |
| © 2006 |
